Resume

Tyler A. Smith

Digital Creator and Customer Service Professional with over 16 years of experience driving client satisfaction and brand visibility through innovative design and strategic content development. Proficient in social media marketing, UI design, and web development, leveraging expertise to deliver compelling digital solutions. Committed to fostering collaborative environments and elevating customer experiences through advanced communication and creative synergy.

Profile

Target - Technology Consultant (2023-Present)

  • Engage customers to identify tech needs, enhancing satisfaction and sales.

  • Process transactions and manage cash, ensuring efficient operations.

  • Maintain inventory accuracy, streamlining restocking processes.

  • Provide tech demos and consultations, boosting electronics sales.

  • Enhanced customer engagement through tailored tech consultations, leading to noticeable increases in customer satisfaction and higher sales conversions.

  • Coordinated with team members to optimize inventory processes, resulting in improved stock accuracy and reduced restocking times.

  • Cultivated a welcoming environment by actively listening to customer needs, reinforcing a culture of service excellence among peers.

Experience

We Are OH Studios - Creative Director & Founder (2009-2025)

  • Lead creative direction for branding projects, elevating client visibility globally.

  • Founded and managed a digital design firm, achieving high client satisfaction.

  • Developed strategic content for music industry leaders, enhancing their market presence.

  • Implemented innovative design solutions, solving complex branding challenges.

  • Collaborated with international teams, fostering creative synergy and growth.

OfficeMax - Services Advisor (2019-2021)

  • Delivered excellent customer service, boosting satisfaction scores through effective communication.

  • Assisted in logistics, improving stock accuracy and efficiency with precise inventory management.

  • Supported print department operations, enhancing workflow with advanced Xerox system skills.

  • Mastered Zebra system, optimizing processes and reducing operational delays.

  • Completed retail training with Brother, HP, and AMD, expanding product knowledge and sales techniques.

Barnes & Noble - Bookseller (2018-2019)

  • Assisted customers with book selections, enhancing their shopping experience.

  • Processed transactions efficiently, ensuring accurate sales records.

  • Engaged with diverse clientele, improving communication and cultural understanding.

  • Resolved customer inquiries, contributing to a positive service environment.

  • Supported team in maintaining organized store displays, boosting visual appeal.

Cornerstone High School - HS Diploma (2017)

Education

Sophia Learning - Pre-College Credits (2025) Accreditations

Skills

Marketing strategy, brand development, art direction & team leadership, graphic design,